Sales Policy – Kickbike America, Inc.
is a reseller of products to dealers and end users.
want your shopping experience at KickbikeAmerica.com
to be a happy one; but please read the following
points carefully. The use of our site for purchases
confirms that you agree to abide by them.
Quality Assurance and Warranty – Kickbike
America, LLC warrants merchandise to the original
to be free of any defects of material or workmanship
for 2 years from the date of purchase providing
that the goods are used for their intended purpose.
warranty excludes off-road use and jumping (excluding
the Cross Max model). This warranty does not
apply to any alterations, abuse, accident, or corrosive
environments. This warranty excluding brake cables,
tires, inner tubes, fenders, and brake pads. The Kickbike® arrives
95% assembled and it takes 15 to 30 minutes to
complete the assembly and safety check. Kickbike
LLC. strongly recommends that you have your Kickbike® assembled
and safety checked by a competent bicycle shop
Return Policy- If you return to
us any product
that you have ordered in its original packaging
and undamaged (ie capable of resale) within 10
the day after you received it we will refund
in full the price you paid for the product less
Before you send goods back, please telephone
or email (Contact Us) and we will allocate a
you should indicate on the package. You will
be responsible for the goods until they reach
for the shipping
expense, so for your own protection we suggest
that you use a secure courier system or recorded
which require signature upon delivery.
Faulty or Damaged Goods - If goods look damaged
on arrival, please note this on the signature
sheet from the courier. If goods are damaged
for any reason which is our fault, we will
refund any monies paid or replace the goods
at our cost.
Please follow the simple guide below. Please
call or email us explaining the problem. We
arrange for a courier to collect the goods.
If you make an order you will receive confirmation
of your order by the same means by which you
sent it to us. We aim to have all advertised
stock but all orders are subject to availability
of stock. If we are out of stock of a particular
item, we will inform you of this out of stock
Prices – Prices are shown on the website.
Kickbike America, LLC. reserves the right
to change or modify
pricing without notice. We make every effort
to check that the prices are correct, but need
the price when we process your order. There
may be a delivery supplement for expedited deliveries.
Payment - You can pay by using any MasterCard,
Visa, American Express, or Discovery credit cards. You can
pay by Check or
Money Order made out in dollars using a
Unites States Based Bank. We will not debit
we are sure that we can deliver the goods
Delivery - Kickbikes® are typically shipped
with 24 hours of the order and arrive within 7
days from the date ordered. Please note that in
some circumstances beyond our control deliveries
longer. Please telephone or email us if you are
concerned that your order has not arrived. To meet
times it is best if you provide a delivery address
where somebody will be available to receive the
goods during the working day.
Copyright and Trademarks - All material
including the images, design and information
website are protected by copyright, trademark
intellectual property rights. You may view,
copy or print information
on the website to help you make an order
with us but you may not use any material
other purpose. Kickbike® is a registered Trademark
of Kickbike America, LLC. among other International
Jurisdiction - The terms and conditions
outlined on this website are governed
by the laws
of the United States of America.